Heating and Battery draining issues in S2 2ultra

[Texpallab12]

Is there any way to improve battery backup and heating issue in S22 ultra??

[Karan087]

Sadly no.

You can get battery change but again it will not make that much difference.

[Prashantbgh]

Dear Mr. Hota,

As per your query, kindly perform some basic troubleshooting steps to resolve the issue.

1. Perform Battery Optimization:- Battery optimization helps you to boost the battery performance of your device.
To check battery optimization:- Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory.

2. Kindly turn off the smart features of the device and other connectivity features (like advanced features and Bluetooth, Wi-Fi, etc.) when not in use, which will eventually help you to reduce battery power consumption). Follow the below steps to turn it off: Swipe down on the home screen to open the notification panel > Tap on Bluetooth, hotspot, etc. to turn it off.

3. Device network fluctuation:- Kindly check whether the mobile network fluctuates frequently or the network signal is low in your area. In both cases, the battery will drain considerably fast. We recommend you avoid using it in areas with low network/fluctuation.

4. Display brightness level:- Kindly set the device display brightness in auto mode (If available).
Steps to adjust brightness in auto mode: Swipe down on the home screen to open the notification panel > Turn on Auto-brightness.

5. Screen timeout:- Tap on Settings > Display > Screen timeout > Select minimum screen timeout.

6. Update applications:- Update all the applications and close background running apps to avoid battery drainage.

7. Close background running apps:- Tap on the recent key and close the background running application.

8. Turn off the auto-sync of e-mails, app data, etc - We request you turn off the auto-sync option to reduce the battery drainage.

9. Check the device in safe mode:- Using Safe Mode on a Samsung phone allows you to force the device to run the essential operating system, and disable most 3rd party applications.
To enter in safe mode: Press and hold the Power key, when the Power off icon appears > Press and hold the Power off icon.
To exit safe mode: Restart the device.
Note:- If your device functions correctly in Safe Mode, it is most likely that the issue lies with a 3rd party application that can be uninstalled to resolve the problem

10. Update the software (if available) of the device:- Settings > Software update > Download and install > Checking for software update > Download > Downloading updates > Install now.

11. Reset the device and before resetting the device make sure to create a backup of your device via the Smart Switch mobile application or

Backup and Factory Data reset:

Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
Remember your Google password before resetting the device because it is required during the initial setup.

>In case you have forgotten the password, kindly follow the below step to recover it:-
Open Gmail (https://accounts.google.com/servicelogin)>>Select forgot password>>Select 'try another way' like mobile number, security question, etc.>>Select Next>>Enter a new password>>Tap on Next.

How to reset the device: Go to Settings> General Management> Reset the device. Factory data reset: Reset your device to its factory default settings. This will erase all data, including files and downloaded apps.

If the issue is still unresolved, kindly share the device log file within 15 minutes of the issue occurrence by using the error report option via the Samsung Member application.

To share a log file, click on the Samsung Members Application(Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

This is what samsung says

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Galaxy device battery drain issue:
Charge in one go instead of charging many times as it affects the life span of the battery and battery performance

Perform Battery Optimization
Battery optimization helps you to boost the battery performance of your device. To check battery optimization:
Settings > Select Device Maintenance/Device Care/Battery and device care > Optimize > Optimize all options like Battery, Storage, and Memory

Turn off Wi-Fi, GPS, Bluetooth, etc.
Turn off unused functions like Wi-Fi, GPS, Bluetooth, and location settings when not using them: On the home screen swipe down the notification panel > Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

Check device network fluctuation
Kindly check whether the mobile network fluctuates frequently or if the network signal is low in your area. In both cases, the battery will drain considerably fast.
Recommendation: We recommend you avoid using it in areas with low network/fluctuation.

Reduce display brightness level
Kindly set the device display brightness in auto mode (If available).
Adjust screen timeout settings: Settings > Display > Screen timeout > Select minimum screen timeout.

Check and update the App: Kindly check which application or interface is using more battery from device care. And try to update the app or avoid using that app.

Close background running apps
Close all the background running apps when not using them,

Turn off auto sync of e-mails, app data, etc.
We request you turn off the auto sync option, it will stop the synchronization of the device with the server & reduce the battery drainage.
The steps to turn off auto sync are:
1. Swipe down on the home screen to open the notification panel.
2. Turn off the auto sync option.
Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[devsg]

Thankyou so much for your amazing response through Samsung bots .

[JithinAjith]

Settings 》Google 》Devices 》Turn off scan for nearby devices
Settings 》Connections 》More connection settings 》Printing 》Turn off default printing service
Device care 》Battery 》Background usage limit 》Deep sleeping apps 》 add apps
Settings 》Location 》Improve Accuracy 》Turn off Bluetooth and WiFi scanning