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Original topic:

Heating S25 ULTRA

(Topic created on: 02-13-2025 12:31 AM)
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Maddy777
Beginner Level 2
Options
Galaxy S
Hello Samsung Members,

I recently switched from an iPhone to the Galaxy S25 Ultra, excited about the new features and hardware improvements. However, I’ve been facing significant heating issues, especially during tasks like camera usage, gaming, and even regular browsing. The device gets warm quickly, sometimes uncomfortably so.

I’ve already tried the following:

Disabled background apps and optimized battery settings

Ensured software is up to date

Cleared cache and performed a restart

Used device care to monitor performance


Despite these efforts, the heating persists. Is this a common issue, and are there any effective solutions to mitigate it? Would appreciate insights from other users or any official guidance from Samsung.

1 Solution


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Solution
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

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5 Comments
bharatshaan
Active Level 4
Galaxy S
Did you try putting the phone on light performance mode?
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Maddy777
Beginner Level 2
Galaxy S
Yes...still battery draining and heat persistent
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bharatshaan
Active Level 4
Galaxy S
Strange. I didn't notice any such issues.
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Solution
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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