Resolved! Solved

Original topic:

Heating Issue

(Topic created on: 09-18-2024 12:02 PM)
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Piyu_ahir_5927
Active Level 4
Options
Galaxy S
My galaxy S22 is overheating 🥵 Please help me fix this issue! Anyone have any suggestions on how to solve my problem? #Samsung #GalaxyS22 #TechHelp
9 Comments
das52642
Active Level 4
Galaxy S
Please do factory reset.
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das52642
Active Level 4
Galaxy S
Otherwise wait for the next update that is coming soon.
If agree then click on 3 dot and accept the solution.
Galaxy S
I'm sorry but my Personal data Delete
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das52642
Active Level 4
Galaxy S
Do back up.
Otherwise wait for some days.
This problem may be fixed in some days.
Galaxy S
How will it be fixed
das52642
Active Level 4
Galaxy S
Through security patch update.
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das52642
Active Level 4
Galaxy S
If agree then click 3 dots and accept the solution.
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Solution
kannyB
Active Level 7
Galaxy S
Its normal and any thing you do it will be the same
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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