Original topic:

Harmful display on samsung smartphones. DC dimming request.

(Topic created on: 10-15-2019 07:36 PM)
11973 Views
Madhav22
Active Level 3
Options
Galaxy S
Why Samsung? Why don't you provide DC Dimming even in your FLAGSHIP Smartphone? 
What's wrong with you Samsung? Just tell me why are you playing with people's eyes.

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My Personal Experience 

AMOLED OR OLED screens utilize PWM dimming to alter screen brightness. Which can be really harmful for your eyes if they are sensitive.
I am using the Samsung galaxy s10+ from 2 months and experiencing serious eye strain and headache.

I dont understand why DC Dimming is not being provided by Samsung in their flagship phones, nor do they provide any reason why they are not working on it.

Their displays are proven to be the best but they are hiding something really important behind it, all other vendors are starting to push DC Dimming as a feature for those who are sensitive and then there's Samsung.
Snap80
Active Level 1
Galaxy S

I totally agree with you.
PWM hurts anyone with normal vision and it is unacceptable that a company like Samsung does not solve this problem. This type of blackout is not even new, there are companies that advertise their professional monitors for the absence of flicker, the economic ones have pwm because it costs less than direct current. I think samsung, as long as the regulations allow it, will use inexpensive components in favor of its pockets and to the detriment of the health of us users. I have a Samnsung monitor and at least they have had the decency to use a hybrid system (like iphone) that over 30% of brightness uses direct current and below 30% uses pwm. Obviously these things do not even explain them in the instruction booklet, yet I bought a note 10 paid almost € 800. I would have expected much more

Snap80
Active Level 1
Galaxy S

however, as it may be indicative for samsung, if they do not solve this problem soon, I will soon switch to oneplus 8

abso
Beginner Level 2
Galaxy S

Is my galaxy e7 have DC dimming?

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DanielT
Beginner Level 3
Galaxy S

I totally agree with this statement, just bought a Samsung Galaxy Note 10 Plus that I can't use, even with the app "Oled Saver" which put the display at 100% brightness, only controlling the dimming with an overlay, my eyes still hurt as the Note 10 Plus display STILL flickers at 100% which is ridiculous.

I'm gonna have to return this phone and buy one from a Chinese brand like the Oneplus 8 Pro, a brand that I don't even like, and I prefer Samsung features and software 100000 times more, but they at least respected and cared for their customers eyes, by making DC dimming available for their last 3 flagships.

Will gladly come back as soon as Samsung releases a DC dimming feature and flicker free displays on their phones, but until then, I like my eye health more than I like using Samsung products.

This PWM thing is getting so out of hand with Samsung that I have 2 Smart tvs, one Samsung and one Sony and the Sony is the only one that doesn't cause me or my family eye strain.

PlEASE SAMSUNG, STOP USING LOW FREQUENCY PWM ON YOUR PRODUCTS.

Kalabaw
Beginner Level 2
Galaxy S

I just bought s20 plus, and in 2 days of using it, I felt dizzy and my eyes are not comfortable as before. I have never had an issue on a android phone before, since s7, and one plus 7 pro, this s20 plus phone makes my head dizzy and heavy. I dont know why

oyspeder21
Beginner Level 2
Galaxy S

Wow, I can use the Samsung s7 and s6 all day long with no eyestrain. Sony xperia xz3 is also perfect. But when I bought Samsung tab s6, eyestrain was present after only 10 minutes of use. And my brothers Samsung s10e is also awful for eyes. WHAT THE **bleep** ARE YOU DOING SAMSUNG???? I WILL NEVER BUY A SAMSUNG PRODUCT AGAIN IF U DONT FIX THIS AS SOON AS POSSIBLE!!!!!

Snap80
Active Level 1
Galaxy S

because people are ignorant and play on this samsung as long as they can

Madhav22
Active Level 3
Galaxy S
Samsung is **bleep**. No doubt. Exynos and DC Dimming, i am only using my S10+ because not everyone can afford changing phones..specially flagships. Oled saver is a good option though but still not effective on samsung displays. because it just flickers even on 100% like wow.
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SaschaG1
Active Level 1
Galaxy S

so how is the status to this statement !?

do we can count on some update or solution !?

 

Pleas let me know asap.

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cs-member13
Expert Level 4
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!


Providing a continued great experience is our first priority. We would take this feedback for further improvements in our upcoming launches.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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