Original topic:

[HELP] Face search not working in samsung gallery

(Topic created on: 07-01-2023 03:46 AM)
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Duonic
Active Level 5
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Galaxy S
I've just restored my backup from my PC to my new phone. On my previous phone, I could search the images by the face that was in the photo, but I can no longer do that. 

When I press the search icon, it shows me locations, shot types etc, but the "People" section, which was at the very top, is now missing.
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cs-member11
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Nafisj
Beginner Level 2
Galaxy S
HiIMG-20230701-WA0006_1000001202_1688150175.jpg
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