Original topic:

Greenline issue

(Topic created on: 03-05-2025 07:55 PM)
304 Views
DeviLDeepu
Active Level 3
Options
Galaxy S
I have got greenlines on my galaxy s22 plus after security patch updates there are no physical damage or water damage still service center refused for free display replacement .What should I do now?
10 Comments
Mnkpz
Active Level 7
Galaxy S
Same issue
0 Likes
DeviLDeepu
Active Level 3
Galaxy S
Any steps you took?
0 Likes
Mnkpz
Active Level 7
Galaxy S
What step
0 Likes
DeviLDeepu
Active Level 3
Galaxy S
For solution or free replacement.
0 Likes
Mnkpz
Active Level 7
Galaxy S
Also visited service centre but he is not agree to replace free display saying that currently no any offer for free display replacement
0 Likes
DeviLDeepu
Active Level 3
Galaxy S
They cheating on us.
0 Likes
amits22
Active Level 1
Galaxy S
Facing same issue. S22 and S22 ultra are eligible for free replacement but S22 plus is not eligible
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you have already connected with our service team, they have guided you after inspecting the device. According to Samsung policies, please be informed that charges for repair are applicable. We recommend that you kindly coordinate with the service team for any further assistance regarding this matter.

They will ensure you receive original parts at a genuine cost, along with a service invoice.

Warm Regards,
Samsung Customer Support

0 Likes
DeviLDeepu
Active Level 3
Galaxy S
It was not my fault.so why should I asked to pay charges for the replacement.Samsung should do it for free as its their fault .