Original topic:

Greenline Issue Resolved. Display replaced

(Topic created on: 07-08-2024 03:01 PM)
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Insha123
Active Level 5
Options
Galaxy S
Hey Guys, wanted to update you all. I too faced the greenline issue on my Samsung S22+. I got my Screen display replaced free of cost. I only had to pay for the labour and service charge and some other charges. Starting from the day I reached out to Sumsung India teams X handle. A representative from the Customer support team reached out to me and had been in constant touch with me via phone calls. And After few visit to the service centre I got my phone display replaced today. 
There are various factors which would be considered before you can get your display replaced free of cost. Like it shouldn't have any physical damage or scratches or any water damage etc etc. The service center would would perform some intense diagnostic and would send the report to the head office technician and after that based on that report they would give you a solution to the problem. Also the service center technician told me that they have freshly install the software and have updated the patch files and removed any error files which may have caused the issue, and said this problem won't happen again. Nice thing to add and build trust. If you have any questions feel free to ask me.
17 Comments
Insha123
Active Level 5
Galaxy S
They won't give you free repair if u just show up at their doorstep.. it's a bit tedious process.. where you need to speake to the Customer experience manager and convince them for a free repair.. also see that your phone do not have any scratches or dents. Otherwise it would get rejected straight away..
Nandhuss
Active Level 5
Galaxy S
My S22+ has no physical damage.. still they refused the free replacement.. only 1.5 year old phone
aayru
Beginner Level 2
Galaxy S
I too faced the white line issue on my S10 lite ..
BSayan
Active Level 3
Galaxy S
How?
Insha123
Active Level 5
Galaxy S
??
ch4A
Active Level 8
Galaxy S
IT is a very resolved for all updates and screen displays.why?
0 Likes
Insha123
Active Level 5
Galaxy S
Did not get your question
ch4A
Active Level 8
Galaxy S
Greenline issue Resolved. Display replaced are handle so many services
0 Likes