Original topic:

Green vertical line on the display

(Topic created on: 09-20-2024 02:37 PM)
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Sandeep482
Active Level 2
Options
Galaxy S
It's just 23 months of usage for my samsung s22 ultra mobile and I got a green vertical line displayed from top to bottom on the display from last 3 days. There has been no physical damage or water went in. There was only a software patch applied 10 days back and no other changes for my mobile. Why is this appearing on the screen and can I get display replacement from samsung for this issue? This is worrying me as I brought this phone to atleast use for 5 years believing Samsung.
10 Comments
S21FEexfan
Active Level 6
Galaxy S
Where you using your phone with screen mode put in vivid colors?
0 Likes
vishal261214
Active Level 8
Galaxy S
Welcome to my world
0 Likes
Samsung_OneUi
Expert Level 5
Galaxy S
You go to samsung care as soon as possible. Free display replacement for your phone is available till 30 september
0 Likes
Sandeep482
Active Level 2
Galaxy S
I did visit but they denied free replacement and as per service center there should be white line near selfie camera from top to bottom. As it's a green line, they requested to purchase the display
0 Likes
Samsung_OneUi
Expert Level 5
Galaxy S
This is disgusting. Go again and make an audio or video proof and go to consumer court, because it is not our mistake, it is company's mistake.
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Sandeep482
Active Level 2
Galaxy S
Yes, to have a proof, I have created a job id with the help of service center by paying their service charges. They have to come back on that job id on the status. I have also share the job id to customer care and requested them to call back after escalating to their technical teams.
Samsung_OneUi
Expert Level 5
Galaxy S
Itne sab me to time period over ho jayega.. they are just time pass so that 30 november is finish. Do whatever you can. But please go to consumer court. Samaj me nahi aa raha itne saare issues ho rahe hai, abhi tak koi consumer court gaya kyu nahi
0 Likes
sivak05
Active Level 6
Galaxy S
0 Likes
JaiKumawat
Active Level 3
Galaxy S
Bhai 30 September tk to samsung free of cost repair kr k de rha h green line issue ko Mera s22 ultra March 22 ka purchase h usme is month start me 1-2sept. ko green line aa gyi samsung replaced display and battery under FOC (free of cost ) only thing you need to have is device should be 1st hand original bill in your name , your adhaar card, device should not have any physical damage or water damage which will be checked 1st by technician if found ok your device will be repaired with only labour cost i.e. 500rs only

I don't know why in your case they charged you