Original topic:

Green tint issue after recent firmware update

(Topic created on: 09-06-2021 03:57 PM)
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Proto11
Active Level 1
Options
Galaxy S
Hello everyone 
I have got green tint issue in my phone (Galaxy S9+) after updating it to latest firmware. The whole display has become green with horizontal lines all over it. Anyone else having this issue?
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13 Comments
AlphaTrion
Expert Level 1
Galaxy S
This issue is known to occur in samsung devices since a long time. They haven't done anything yet to prevent this from happening.

You will have to replace the display according to samsung.
Never choose samsung again.
Astrobeast
Active Level 6
Galaxy S
Yes i got this problem too . I got free of cost replacement from the ceo desk . Just go to service center diagnosis your devices they will tell you the cause and the amount for repair . just refuse any amount to pay ask them the job sheet then mail it at ceo desk with proper explanation. they will contact in 2-3 working !
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Proto11
Active Level 1
Galaxy S
I have done that bro. Waiting for their call. But service centre guy didn't send any explanation i suppose, he has sent one image thats it. Service centre was showing no interest in helping. I had to call customer care to create the jobsheet.
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Astrobeast
Active Level 6
Galaxy S
Yes no doubt service center's guys behave like they are the owner of samsung but without job sheet the consumer executives engineers unable look in the coding data log and the physical damage conditions of your phone they need the job sheet number . I suggest you to revist that service centre or any other service center and ask service center guy give the job sheet . If they don't give tell him ceo desk wanted!
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Astrobeast
Active Level 6
Galaxy S
Explanation means your problem Explanation which you facing not the service center guys said!
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Proto11
Active Level 1
Galaxy S
yes i understand that.. let them(samsung customer care) call me then i will confirm whether the service centre mentioned anything or not
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Jishnu1
Active Level 3
Galaxy S
Is your device is under warranty...?
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Bhava003
Active Level 8
Galaxy S
Same problem with my S9