Green tint in s9 plus at low light

[bykreddy]

Green tint in display in low brightness in my s9 plus,

Recently applied uv tempered glass on screen.

I have applied uv light little longer time around 5 to 10 mins to avoid bubbles, will it cause the issue.

For cross check i have removed tempered glass and cleaned screen but still green tint is persist.

Please share feedback.

[bykreddy]

ok...thanks bro

[shivam1754]

u get solution for this because i am also facing same issue after update with aug patch

[shivam1754]

anyone tried with full reset or downgrade something

[bykreddy]

no

[shivam1754]

i tried all the things like downgrading(not possible) and format phone but green tint is still present

[bykreddy]

oh my God, may be next update should solve.

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve the issue kindly follow the given below steps:-

1. Check device in safe mode:- Press and hold the Power key, when Power off icon appears >Press and hold the power off icon.
Exit safe mode: Hold the power button and select restart on the device.

2. Reset the device:- Settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).

If the issue still persist, kindly register your concern in Samsung Members app along with screenshots, short videos and error log file(Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[shivam1754]

kindly look on this type of software issue...i already sent all error logs and screeshot, short video clip

[bykreddy]

no use in trying the mentioned steps,
already shared the video,
please resolve the issue.
I hope many are raising the same issue, plz confirm us it is a software issue or others.

[Flyeka]

I own the s8 model and this issue is currently happening with me too. I already tried wiping the cache, checking it on safe mode, and even a hard reset.

NOTHING WORKS.

Then, I went to the customer service in my city, and they asked me for a $20 fee just to analyze the problem, since my phone is out of the warranty period.

I think it's outrageous what Samsung does to the customers. The issue at hand was clearly done by the latest upgrade regarding the 120hz display - not supported by older versions.

Asking the customer to pay for a solution to a problem that was caused by their own incompetent service is the representation of the phone companies nowadays.

I was a loyal Samsung customer up until this point, but now I am taking everything in my power to recommend everything but this company.

Don't buy Samsung.