Green line

[Abdullahahnaf]

Hello there 

I am facing green line issues after One UI 7 update on my Galaxy S21

It's sad to say that Samsungs display have issues now a days .

Since 2016 my hole family use Samsung phone From there I developed a faith in Samsung. Being a student, I slowly saved up money and bought this Galaxy S21 but after the software update, it got a green line. I am very sad and very disappointed in Samsung.

[goodthings]

Kindly complaint to Samsung customer care support through Samsung Members app as error report also send log files along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

You're welcome to here.

[BiRdMaN]

Samsung offers free screen replacements for some Galaxy phones under specific circumstances, primarily related to a known green line display issue.

Conditions
(e.g., three years from purchase) and without physical or water damage.

Limited to certain models and regions, including the Galaxy S21 series, S21 FE, and S22 Ultra, and may extend to other models experiencing the green line issue.

The offer is valid until 30th September 2025

If you find this helpful, I'd appreciate it if you could ACCEPT it as a SOLUTION. Thank you 😊

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We strive to provide an impeccable product experience. Our products go through rigorous quality checks that are recognized globally.

We understand that issues may arise due to various factors, and we want to reassure you that our service team is always available to help resolve any concerns you may encounter as per Samsung guidelines.

We would kindly request you to visit the service center, and we hope they will be able to assist you after inspecting your device. According to Samsung policies, repair charges may apply. They will ensure you receive original parts at a genuine cost along with a service invoice.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[ram_ram]

Samsung service center and samsung customer support don't provide free replacement send email to Samsung care try

[bouvaneshe]

Please register in National consumer helpline very easy step but need to have a job no from the service center