I'm using s21fe and got green line on display after updating to july security patch. After visiting to service center my phone passed their liquid and other test but they refused to change the display because of minor dent. I don't which phone doesn't get scratch or dent after 1.5 years of use . On the other hand oneplus is giving free screen replacement without seeing any dent and damage. This type of irresponsible behavior is not expected from samsung.
We want to inform you that it is our best endeavor to provide you with an impeccable product experience at Samsung. Our highly qualified service engineers here at our service center. However, you have already visited the service centre and they have guided you through the information after the physical inspection of your device. The physical and water damaged does not consider under warranty, the chargers are applicable for the repair.
