Green line one display

[abidkinan]

I got 2 green lines on my display immediately after updating my mobile (samsung galaxy s20 fe 4g (snapdragon edition)). The new update was G780GXXS8EWK8 / G780GOJM8EWK8 / G780GXXS8EWK8 (security patch level: 1 dec 2023)

[goodthings]

My dear complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's free of cost. Thanks.

[Venthan15]

Hi goodthings, when we contact customer care they always mention it will be charged to change display, can you confirm if it is free of cost?

[goodthings]

My dear if no any physical damage or liquid damage and this issue occurred after update then it's free of cost replace the display. Thanks.

[Venthan15]

Great! Let me check again with service center

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support