Original topic:

Green line on screen

(Topic created on: 01-11-2025 03:13 PM)
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Nair03
Active Level 3
Options
Galaxy S
Why there is a green line on my screen? What's going on samsung?
5 Comments
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace /repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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Wodehouse
Expert Level 5
Galaxy S
Green line is wide spread in S22 series,often appearing after an update.
You can try a factory reset and see if it goes away. If it does not you may have to visit a Samsung care centre to fix the problem. Free screen replacement was going on for S22 series till Dec 2024. Ask the centre for a free replacement. If your phone is purchased new you can get a free replacement. Good luck.

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊
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ram_ram
Expert Level 3
Galaxy S
Green line after Samsung software update but we have to pay for display 15.000 k.not Samsung again
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We want to inform you that it is our best endeavor to provide you with an impeccable product experience at Samsung. Our products pass through rigorous quality checks which are globally recognized. As of now, there are no reported issues with Samsung devices.

Kindly perform the following steps to resolve your issue.

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.

● Update software on device: apps screen > Settings > Software update > Download and install > Download > Install now.

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Nair03
Active Level 3
Galaxy S
Did the factory reset as per customer care advised.
Issue still persists.
Spoke to samsung service center they're asking for 20k+ for screen replace. What the hell . Got to switch to different phone cuz of this stupid upgrade. I'm done with samsung
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