Resolved! Solved

Original topic:

Green line on screen

(Topic created on: 4 weeks ago)
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Jayantaboruah
Beginner Level 4
Options
Galaxy S
Dear Samsung Support,

After a recent update, my Galaxy S21 FE has developed two green lines on the screen. Please fix this issue as soon as possible.

Details:

Model: Galaxy S21 FE
Issue: Two green lines after update
Thank you for your prompt attention.

2 Solutions


Accepted Solutions
Solution
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also ,click on 3dots in my reply section and click on accept solution . Thanks.

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Solution
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.

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6 Comments
Solution
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also ,click on 3dots in my reply section and click on accept solution . Thanks.
Solution
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
Jayantaboruah
Beginner Level 4
Galaxy S
Thank you
goodthings
Expert Level 5
Galaxy S
Your's most welcome.
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cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you kindly visit the service center and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes
Royals07
Beginner Level 2
Galaxy S
After a recent update, my Galaxy S21 FE has developed one green lines on the screen. Please fix this issue as soon as possible.


Details:


Model: Galaxy S21 FE

Issue: One green lines after update

Thank you for your prompt attention.

0 Likes