Original topic:

Green line on my s23 without any physical damage

(Topic created on: 04-12-2025 10:25 PM)
173 Views
kripansr
Beginner Level 2
Options
Galaxy S
I got a green line on my s23 which is just 1.3 months old without any physical damage and it's **bleep** why samsung doing this and many similar cases are being reported and still no rectification from samsung 
5 Comments
yogi225
Active Level 3
Galaxy S
Samsung ke phone bakvass h ab mat Lena
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yogi225
Active Level 3
Galaxy S
Mare s21 m aa gayi h bina kisi damage ke
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ram_ram
Active Level 6
Galaxy S
My s22 mobile display got Green line on 1st of Jan after software update out of warranty after repeated request samsung changed my mobile display free of cost samsung service center and samsung customer support don't provide free replacement open my galaxy app send email to Samsung care + you will get positive reply try
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.

● Update software on device: apps screen > Settings > Software update > Download and install > Download > Install now

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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kripansr
Beginner Level 2
Galaxy S
Did everything till reset but didn't workout
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