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08-29-2024 06:40 PM (Last edited 08-29-2024 06:40 PM ) in
Galaxy SSolved! Go to Solution.
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08-29-2024 06:54 PM in
Galaxy S- Mark as New
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08-29-2024 06:54 PM in
Galaxy S- Mark as New
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08-29-2024 06:54 PM in
Galaxy S- Mark as New
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08-29-2024 07:13 PM in
Galaxy S- Mark as New
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08-29-2024 07:13 PM in
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08-30-2024 12:49 AM in
Galaxy S- Mark as New
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09-01-2024 08:24 AM in
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09-05-2024 06:26 PM in
Galaxy S- Mark as New
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09-13-2024 06:45 PM in
Galaxy SLast week, I updated my Galaxy S22 with the August software update. Everything seemed to be working fine until, during a call using my Galaxy Buds, a green line suddenly appeared down the middle of the screen. It was unexpected and quite concerning, as the phone had been functioning perfectly until then.
Naturally, I reached out to customer support, expecting them to address the issue. However, I was met with the response, 'It's not within our policy to replace the screen,' which felt incredibly frustrating. It was as if the responsibility for the defect was being placed on me for simply purchasing and using the device.
Given the investment made in this premium smartphone, I had anticipated better customer service and support for such an issue, especially when it’s clearly not due to misuse. This situation has left me questioning the brand’s commitment to standing behind the quality of their products.
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09-21-2024 06:31 AM in
Galaxy SWorst service by samsung. I got green line issue in my s22 ultra. Samsung rejected free screen replacement . Please don't buy high end Samsung phone.
