Green line on display

[toshee]

Hi I have a green line on my s21 ultra display. It appeared after the software update. Can anyone help please. TIA 

#samsungs21ultra #greenline #greenlineondisplay

[MIZANUR4G]

Same problem

[Antonyee]

Steps to be followed to get free/discounted replacement:

Go to Service center >> Create a job sheet >>They will give an estimate which you can reject.

You will get a callback from customer support team once you reject the SVC estimation. Explain them the situation how and what's the sauce.

Try pushing to the senior team members and ask for discounted price.

Please note : You'll only get free/discounted replacement price from Samsung HQ if your device doesn't have any major dents and no liquid damage is detected.

Best of Luck buddy!

If you like the advise please accept as a solution to help other users also, click on the 3 dots in the reply section of this comment and click on "Accept Solution" option. THANKS!

[rockzzz]

Me to s22+ line after update

[cs_member10]

Dear Samsung member,

Greetings from Samsung customer support.

As per your query, kindly follow the easy troubleshooting steps which might help to solve the issue.

Power OFF Galaxy smartphones and turn ON-
To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support.

[Insha123]

You need to reach out to customer support, but before that go to the service centre and get your phone checked and get a Job sheet. Samsung will replace your Screen at a discounted rate or for free if there is no physical damage or scratches on your phone.