Original topic:

Green line on Screen after update

(Topic created on: 07-02-2023 09:54 PM)
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Vrushabh_M
Beginner Level 2
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Galaxy S
Hello community, I have a S20+, and was in perfectly fine condition. Since the security update of 30 june 2023, I have a vertical green line on display. I have not dropped the phone or had any damage, and after the update i am seeing this green line. Tried restarting the phone but no use. Anyone have any idea to resolve this issue??
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6 Comments
RishiShukla
Active Level 7
Galaxy S
May be its hardware issue or damaged by pressure in pocket , bag or bed?
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chandravilas
Active Level 5
Galaxy S
Hi bro.... please visit nearest service center with box ,original bill and your adhaarcard. They will check and give you a proper solution
Because in vivo, oppo, especially oneplus all top models with amoled displays were having same green line issue and as per my knowledge vivo are replacing there display for free of cost if there is no physical damage
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chandravilas
Active Level 5
Galaxy S
https://youtu.be/7Np4nhzgB7o

Please watch this video and you will know what's happening
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Galaxy S
Please go through this post and try it to get free screen replacement from Samsung

https://r2.community.samsung.com/t5/Others/Green-Pink-White-lines-issue-fixed-on-S20-amp-Note20U-for...
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Vrushabh_M
Beginner Level 2
Galaxy S
Hi, I went to Service station, they checked the phone for damage, dent, original parts installed or had third party repairs and then said it will take some 8-10 days for repair as they have to order the parts.
Later Samsung has replaced the screen and battery for free but had to pay labour charges.
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,
 
Greetings from Samsung Customer Support! 
 
We acknowledge your query and apologize for the same. We request that you kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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