Green line on S22+ after Dec 2024 security patch update

[Nikhilgopi]

I got a green line and 2 orange lines in my Galaxy S22+ after the latest security patch update. I updated the phone on 3rd January 2025 and got these orange lines from the next day itself. After 2 days the bright green line also popped up. 

I have already gone through the basic procedure like restart & reset but no good. Went to my nearest Customer service place and created a jobsheet. They have said the phone is in the best condition. 

Spoke with different Customer support people and everyone one is asking to pay and replace. Please suggest a feasible solution as I cannot pay this much amont for something the software update messed up.

[JeetuJustForU]

Dear Nikhilgopi,

Greetings from Samsung Customer Support!
As per your query, we would request you to kindly perform the following steps to resolve your issue.
Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.
Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...
If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

[Nikhilgopi]

Tried restarting and resetting but no use. Visited service center and created jobsheet. But no use, customer support asking to pay full amount of new display and replace it

[JeetuJustForU]

I also had the same problem. I got a new display installed for Rs 502.

[JeetuJustForU]

Please go to main page of Samsung Members App, click on support, click feedback, click error report then follow instructions on screen, but don't close Samsung Members App during this process till complete. Log files automatically send by system after send error report immediately. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[Nikhilgopi]

This step was done days back, but no use. Feel disappointed with the customer service being provided from Samsung. I guess I will have to consider other brand mobiles

[JeetuJustForU]

Email the CEO,
I will give you the email id of the CEO.

[Nikhilgopi]

I have mailed in the message box given in samsung site

[JeetuJustForU]

It won't happen like this.

[JeetuJustForU]

In this, mail the job sheet, original mobile bill and all the problems.

praveen.k8@partner.samsung.com