I found sudden Green line issue in my S21 fe. My phone purchase date is 28 September 2022 and according to Samsung policy phone is under 3 years for claim free screen replacement.
At first I visited Samsung service center Hanumangarh. They refused to repair my device because there are some miner dents on frame.
I totally disappointed and want to repair by paying screen cast.
But at 19 September I went to Ganganagar and visited Samsung service center. They asked me to submit my phone and offer free screen replacement by Samsung. They give approx 25 days time period for repair my phone.
There are also some display colour issue in my Samsung phone by water or heating damage.
But they totally replace my Display with Battery by taking only 500 rupees repair cost.
Now I understand that the screen replacement or other device related issue totally depends on service center. No matter what's your device condition if the Service center wants your device definitely repair free of cost.
Thanks Samsung and also a special Thanks for Samsung service center Ganganagar, Rajasthan
