Green line issue

[parmy7]

Hi, I am using this samsung s21fe 5G since late 2023, i purchased it on 08.05.2023. Today (12.12.2025)suddenly a green line appeared on the display. Never dropped the phone, no water exposure, not even a single scratch, I did not even over used or over charged it . I am very disappointed this phone didn't even last 2 years, why would someone use this companies phone if the user will face such problem. Please kindly help me out samsung team, it is a humble request 🙏 my husband is in ARMY I can't run from one store to another, please replace my display 🙏

[naveen215]

2 time line problem
Pleas d'nt update 21 fe model

Phn is like new condition
No damage
3.3 year old phn

[naveen215]

One plus is best free replecement offer

Samsung not giving offer after 3 year

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device.

● Update software on device: apps screen > Settings > Software update > Download and install > Download > Install now.

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[rushii_09]

"Mere Samsung S20+ me green vertical
line issue aa raha hai. Ye known AMOLED
issue hai. Kya goodwill me free display
replacement mil sakta hai?"

[JGUN]

I bought a new Samsung z flip 6 today and after the updates a green line appeared near the crease.

I am very disappointed with Samsung this time though I have been using thier note series for a very long time.

This is my 1st day with the phone and I am totally depressed 😔