Original topic:

Green line issue

(Topic created on: 2 weeks ago)
109 Views
bhaavu
Active Level 1
Options
Galaxy S
Facing the green line issue on s21fe from past 3 months and till date no response from samsung service team.
Im fed up with this issue why cant samsung replace the display and fix the problem ASAP
6 Comments
ram_ram
Expert Level 4
Galaxy S
Send email to Samsung care try
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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
You're welcome to here.
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amarS21fe
Active Level 1
Galaxy S
Photo post karo
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cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you have already connected service team and they have guided you after inspecting the device.

Rest assured, we have best in class services and repair done by trained and certified engineers of Samsung.

If your issue still not resolved, kindly coordinate with the service team for any further assistance regarding this matter.

Warm Regards,
Samsung Customer Support

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sivajakkula
Active Level 1
Galaxy S
what a joke to mention you have best in class services even after mentioning he is waiting from past 3 months ... I am waiting for 2 months and now they are asking me to submit the mobile and the screen replacement take more than 1 month ... Do I need to buy a new phone for this one month ? I never knew samsung service is this munch worst and the best thing is, the screen issue came after a OS update.. 🙏
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