I am writing to report a serious display issue that has occurred on my Samsung Galaxy S21 FE handset after a recent software update.
After updating my device under normal conditions (room temperature ~20°C, battery at around 70%), I noticed a vertical green line appear on the screen. I have not dropped the phone or exposed it to any physical damage. The issue started immediately after the update, which leads me to believe it may be related to the new software version.
This issue is affecting the usability and overall display experience of the device. I have come across many reports from other users facing the same issue after updates,
I kindly request you to look into this matter and let me know if there is a service campaign or complimentary repair program available for this issue.
I am hopeful that Samsung, known for its customer commitment, will assist in resolving this matter promptly.
