Green line issue

[RonnyGupta]

I am writing to report a serious display issue that has occurred on my Samsung Galaxy S21 FE handset after a recent software update.

After updating my device under normal conditions (room temperature ~20°C, battery at around 70%), I noticed a vertical green line appear on the screen. I have not dropped the phone or exposed it to any physical damage. The issue started immediately after the update, which leads me to believe it may be related to the new software version.

This issue is affecting the usability and overall display experience of the device. I have come across many reports from other users facing the same issue after updates, 

I kindly request you to look into this matter and let me know if there is a service campaign or complimentary repair program available for this issue.

I am hopeful that Samsung, known for its customer commitment, will assist in resolving this matter promptly.

[RonnyGupta]

I am also facing this issue after one ui 7 update

[PratikS21FE]

Did you visit service center?

[RonnyGupta]

No not yet but i will visit service center in afternoon

[PratikS21FE]

I'll visit in the morning. Let's hope they'll fix it

[BiRdMaN]

Samsung offers free screen replacements for some Galaxy phones under specific circumstances, primarily related to a known green line display issue.

Conditions
(e.g., three years from purchase) and without physical or water damage.

Limited to certain models and regions including the Galaxy S21 series, S21 FE, and S22 Ultra, and may extend to other models experiencing the green line issue.

The offer is valid until 30th September 2025

If you find this helpful please Accept it as a Solution Thank you 😊

[RonnyGupta]

There are no physical damage

[RonnyGupta]

After update green line appear

[Himansh2]

I also faced same green line issue after update today only

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.