RonnyGupta
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Friday in
Galaxy S
I am writing to report a serious display issue that has occurred on my Samsung Galaxy S21 FE handset after a recent software update.
After updating my device under normal conditions (room temperature ~20°C, battery at around 70%), I noticed a vertical green line appear on the screen. I have not dropped the phone or exposed it to any physical damage. The issue started immediately after the update, which leads me to believe it may be related to the new software version.
This issue is affecting the usability and overall display experience of the device. I have come across many reports from other users facing the same issue after updates,
I kindly request you to look into this matter and let me know if there is a service campaign or complimentary repair program available for this issue.
I am hopeful that Samsung, known for its customer commitment, will assist in resolving this matter promptly.
Dzire-X
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Friday in
Galaxy S
Attach a picture with it.
RonnyGupta
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Friday in
Galaxy S
I do not have any secondary phone to click picture 🥲
Dzire-X
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Friday in
Galaxy S
When possible, take a phone with any friends or family members. The issue with the picture will make an impact.
RonnyGupta
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Friday in
Galaxy S
Thanks
Debo390
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Friday in
Galaxy S
My S21FE has the same issue. Emailed Samsung support twice, just got a generic response. They told me to take the phone to the service centre and get it checked. No mention of any free replacement of Display. The issue has started around a month ago, now from a single line it has changed into 3 Vertical lines
RonnyGupta
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Friday in
Galaxy S
I read some blog on Google they are stating that you will get free replacement when you visit service centre but you have to pay labour charges of 799
NONAME-
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Friday (Last edited Friday ) in
Galaxy S
My guy, you're in for one hell of a ride wish you luck though.
RonnyGupta
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Friday in
Galaxy S
🥲 hope so they will provide free replacement
PratikS21FE
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Friday in
Galaxy S
My cellular network is gone after the recent update. #S21FE
