Original topic:

Green line issue on my S21fe 5g after update

(Topic created on: 04-23-2024 12:55 PM)
271 Views
Athul27
Active Level 1
Options
Galaxy S
 I have encountered with my Galaxy S21 FE 5G smartphone following a recent software update. Since the update, a persistent green line has appeared on my phone's display, and I believe this issue is a result of the update rather than any action on my part.

I hope samsung team will never disappointed their customers, so i Kindly need a solution. Other smartphone brands solve their customers green line issue by allowing a free screen replacement. So that from your side i need a good action from your side.

rahulmisir
Active Level 1
Galaxy S
Escalate the issue to samsung, they will help. I faced the green line issue suddenly and was suggested to go to service centre. There i got my screen replaced for 9k. Then i escalated the same. Now they have refunded the amount. It's manufacturing defect and they are replacing for free of cost for escalated cases. Please note that there should not be any damage on screen otherwise they will treat this as external damage. I got a mail from below mail id after escalating anuj.k6@partner.samsung.com
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teddy10
Active Level 1
Galaxy S
How do u escalated? Pls brief plz
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rahulmisir
Active Level 1
Galaxy S
I used twitter
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junaidc
Active Level 1
Galaxy S
Can you just explain how to do this
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rahulmisir
Active Level 1
Galaxy S
I used twitter and they asked me to contact privately
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Rishiteja
Beginner Level 2
Galaxy S
YessIMG-20240114-WA0123_1000532257_1705253878.jpg
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junaidc
Active Level 1
Galaxy S
Bro ...how did you solve this issue
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raaj78
Beginner Level 2
Galaxy S
sir why am i getting green line issues in my s21feone after update Now what needs to be done for this Will I be given this problem solo? 😣
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Members_x9uVMOU
Beginner Level 2
Galaxy S

Present status ??

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tanmaydutta
Active Level 1
Galaxy S
I have face same issues, Samsung is worst IMG-20240315-WA0007_1000134380_1710493954.jpg
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