Original topic:

Green line issue on Samsung S20+

(Topic created on: 09-26-2023 12:15 PM)
582 Views
sanjeevj1993
Beginner Level 4
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Galaxy S
My samsung galaxy device started getting one green line yesterday all of a sudden. The phone was recently updated with the latest software patch and it has never been mishandled or physically damaged. 
Please help me as I cannot afford to pay for the repairs for display change. 
Kindly assist.
6 Comments
Galaxy S
Visit service centre
goodthings
Expert Level 5
Galaxy S
My dear complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's free of cost because it's due to Samsung updates. Thanks.
gnash
Active Level 7
Galaxy S
all companies are cheating with customers, Specially Samsung even their highend flagship phones are having Green line issue , A Complaint should be registered against these companies for fraud and increasing the E WASTE .Same For Samsung tooo Their unfoldable phones having green line issue just after Warranty ends and foldable phones are having crease and hinge issue And they Are ignoring customers Like NOKIA and rest is history😂
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, We request you kindly visit the service center for a physical inspection of your device. So that they can check the exact issue with the device and fix it at the earliest. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

sanjeevj1993
Beginner Level 4
Galaxy S
Thank you for your support. I got my phone back today from Samsung service center. Display, battery and seal kit was replaced free of cost as my phone was under 3 years from purchase. Had to pay nominal processing fee.
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Beekaji
Active Level 4
Galaxy S
Mine too
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