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Green line issue on S22 (Resolved)

(Topic created on: 01-14-2025 06:25 PM)
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SaranPosts
Active Level 2
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Galaxy S
Hello Everyone, After the recent Dec 2024 update i see a vertical green line on center of my screen from yesterday midnight around 2.00 AM. Tried all recommended solutions but none worked. Should I wait for an software update or go to service center. Will Samsung provide free screen replacement for S22 series if it is a hardware fault ?

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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, you have already done the possible troubleshooting steps and the issue remains unresolved, we kindly request that you visit our service center. Our technical team will be able to inspect your device physically and provide you with detailed information and assistance.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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20 Comments
PPRay2000
Active Level 7
Galaxy S
It's the display issue.
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PPRay2000
Active Level 7
Galaxy S
Do you drop you S22 often??
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SaranPosts
Active Level 2
Galaxy S
No, i haven't dropped my phone ever since I bought it. I won't use my phone much often so chances are less.
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PPRay2000
Active Level 7
Galaxy S
I think S series phones have this issue often. I don't use any S series phones , so I don't know a lot about them . But in A series and M series,these never happens ( I means never happened to me and my family members's phones) .
I used A70 since 2019 and then on October month, it started to show green line, and the display wasn't working. So I took a Galaxy A16, coz it's the recently released phone in the month of October
Wodehouse
Expert Level 5
Galaxy S
S22 is victim of green line post update. Samsung had scheme of free screen replacement till Dec 2024. Please go to service centre and enquire about eligibility. Good luck 👍

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊
Galaxy S
Replace it.
SaranPosts
Active Level 2
Galaxy S
Thank you @lakshmipathy79, I will wait for 2 - 3 days because I have gone through the community post from Jan 1 to see anyone other than me faced green line issue. I can see lot of post related to s22 green line. So I hope Samsung would give some peace ✌️ by looking into it for a solution.
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Galaxy S
👍
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ram_ram
Active Level 6
Galaxy S
Don't replace can buy another new mobile not samsung
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