Original topic:

Green line issue in s21 ultra

(Topic created on: 01-11-2024 08:54 AM)
498 Views
MIZANUR4G
Active Level 3
Options
Galaxy S
What can i do i didn't understand 

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7 Comments
goodthings
Expert Level 5
Galaxy S
My dear complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's free of cost. Thanks.
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Gaganbeniwal
Active Level 7
Galaxy S
Shop pe chla ja bhai bha se solution mileGa iddr sirf gyAan mileGa
iamrohitkm
Expert Level 5
Galaxy S
There is no issue on my s21 ultra. Check with service center once.
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BOSS_0x
Active Level 6
Galaxy S
He is not using your s21 ultra he said his own phone's. Lot of peoples are facing stomack Pais but you said my stomach have no problem what logics are you meaning ? Don't pulish foolish comments
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iamrohitkm
Expert Level 5
Galaxy S
I am not facing this, and generally, when I have inquired with many owners of the service center, they have reported to me that they haven't come across this til now with software updates. They told me that with the s20 series, this problem is there but not with the s21 series. Very rarely, they have come across this, but that was due to physical damage. When I speak, it always make sense.
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BOSS_0x
Active Level 6
Galaxy S
I'm using note 20 ultra I have this same issue but my cousin have note 20 ultra his phone have no problem. I research this issue this time may users are facing s20, note 20, s21 and s22 series have Display Flickering & Display lines issues just search on Google, X& Youtuber you can see
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cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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