Green line issue in my S23 2023 model

[som2553]

I purchased the Samsung S23 128 GB model in October 2023, and the device functioned without issue until september 8, 2025. Upon waking this morning, a green line appeared on the display. The device has been handled with care throughout its use. What steps should be taken to address this situation?

[AmitSingh90]

Go to service centre they will replace your display

[som2553]

Will it be free of cost?

[AmitSingh90]

Yes

[AmitSingh90]

If there is no damage to your device then

[som2553]

Okay, I'll try.

[Jai999]

How many time it will take?

[BiRdMaN]

Samsung offers free screen replacements for some Galaxy phones under specific circumstances, primarily related to a known green line display issue.

Conditions
(e.g., 3 years from purchase) and without physical or water damage.

Limited to certain models and regions, including the Galaxy S21 series, S21 FE, S22 Ultra, and extended to S23 as well due to the growing number of users facing the green line issue on their devices.

The offer is valid until 30th September 2025

If you find this helpful, I'd appreciate it if you could ACCEPT it as a SOLUTION. Thank you 😊

https://www.sammyfans.com/2025/08/14/samsung-galaxy-s23-ultra-green-line-display-repair-india/

[som2553]

Thanks

[goodthings]

Kindly complaint to Samsung customer care support through Samsung Members App as error report also send log files along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept it's as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.