Original topic:

Green line issue in S21 fe after March security patch update

(Topic created on: 04-02-2025 08:27 PM)
289 Views
Kuntal1992
Beginner Level 2
Options
Galaxy S
After I have updated the latest March security patch update, a white line appeared vertically in the screen.
As I have got to know it is everyone's problem with s21 fe after the update, please fix the problem by your own Samsung, or I have to lodge complain.
9 Comments
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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ram_ram
Active Level 6
Galaxy S
Lot of s21fe customers facing Green line problem after software update samsung service center and samsung customer support asking to pay for display samsung must help it's customers send email to Samsung care try
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kjk_10
Beginner Level 4
Galaxy S
After the March Security patch, a white/green line has appeared in the screen.
This is a definetly because of the update,samsung must own up to their mistakes
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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AudioJack35
Active Level 10
Galaxy S
Go to social media and tag Samsung official accounts with #GreenLine to get their attention and you could get free replacement
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coolboydp
Active Level 1
Galaxy S
Don't update your phone security patch untill one UI 7 update is coming.

Same issue happened with me from the February security patch update.

I claimed free screen replacement.

Processo for claim free Service.

1- Go to the samsung service centre and telll them for free screen replacement.

Samsung allows their S series phone free screen replacement under 3 years.

Note- if any dent on phone or physical damage service centre can reject this claim.

2 - If you use x platform (tweeter)
Post this story and tag samsung India.

It may helps
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Bhaskar021
Beginner Level 3
Galaxy S
+1 I am facing the same issue with S21 FE
Looking for a forum to report and get it fixed
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SRatnam01
Active Level 8
Galaxy S
Check my latest post. It is fixable, free of cost.
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