Original topic:

Green line after update to one ui 6.1

(Topic created on: 05-18-2024 01:44 PM)
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Anirudh0799
Active Level 1
Options
Galaxy S
I have got a green line issue after updating my samsung s22+ phone to one ui 6.1 and samsung india does not provide any free screen replacement which is caused by them.
16 Comments
SamGujral
Active Level 7
Galaxy S
But a green line on the screen is often the symptom of a hardware issue than a software one. These are typically caused by a faulty flux cable connection, which can happen over time. When this cable is damaged or wears down, it causes lines to appear on the screen. also Samsung was offering free replacement till 30th April and you should try requesting or email Samsung for an exception.
Anirudh0799
Active Level 1
Galaxy S
They were providing only free replacement for s20,s21 users and s22 ultra users. Even though it is a hardware issue it happened to me once the phine is restarted after the update not sure why though. Hopefully samsung gives some solution.
SamGujral
Active Level 7
Galaxy S
try sending them emails and calls to escalate best of luck 🤞
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
MyselfNeha
Beginner Level 3
Galaxy S
Same green line issue with my Galaxy F54 5G after updating one Ui 6.1. Very disappointed.
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. Thanks.
MyselfNeha
Beginner Level 3
Galaxy S
Ok Thanks.
goodthings
Expert Level 5
Galaxy S
Your's most welcome.
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