Original topic:

Green Tint and Black screen after August Software Update

(Topic created on: 09-21-2020 01:59 AM)
299 Views
siddharthsinghal01
Active Level 1
Options
Galaxy S

I got an update for my S9 plus today- Android Security Patch level- 1st September 2020. I thought this problem might get resolved. But, no luck :(

Can someone please help!

6 Comments
Anonymous
Not applicable
Galaxy S
send feedback to samsung from get help section ..no value to write here...there is no solution for this ultil new update come
Galaxy S
Update issue. You can't do anything except giving feedback to them.
DeGre11
Active Level 1
Galaxy S
Thanks i tried oled saver app which made life little easier but problem remains (also I shifted to black theme)
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Samsung_Support3
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!


We apologies for your inconvenience. Please perform the below mentioned steps to resolve the issue:

 

* Check device in safe mode: Press and hold the Power key, when Power off icon appears > Press and hold the power off icon. To exit safe mode: Restart your device.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
DeGre11
Active Level 1
Galaxy S
After green screen now some deformities are appearing.. Which is random
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devesh001
Active Level 4
Galaxy S
same issue i am also facing
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