Original topic:

Green Tint Issue After March Update in Samsung S10e

(Topic created on: 03-12-2021 07:20 PM)
1843 Views
TharakaRavishan
Active Level 1
Options
Galaxy S

Just Installed the march security update along with the New Android 11. One UI 3.1 in my Samsung S10e which Im using close to 2 years now.  When the brightness is below 30%, the dark and black areas showing a greenish tint,  This is worse when using Night Mode since all the areas appearing grey and black have a greenish tint.  My bad i did the update, i should have not done that, However 

 

Would this be fixed with the next android update ? 

 

Would this case get worse with time ?  I have heard some people got green lines after some time arising this issue, 

8 Comments
Galaxy S
umm can you post any picture to understand the situation better?
0 Likes
Galaxy S

159048278_445956413325373_554816241490964390_n.png

 This is when brightness is around 60%

 

159249853_897405034352433_2823969802520028273_n.png

 This one is when brightness is low, around 30%

Galaxy S
Lemme see if I can get some help for you. Meanwhile if you can visit a nearby service center, that will be better.
0 Likes
Ehsank
Expert Level 5
Galaxy S
better if you do visit service centre instead of waiting next update
Ehsank
Expert Level 5
Galaxy S
and as of now You can send feedback to Samsung by using get help section
GetHelp>>SendFeedback>>ErrorReport/AskQuestion>choose appropriate section

Screenshot_20201223-115720_Samsung Members_65434.jpg

Screenshot_20201110-145908_Samsung Members_63169.jpg

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Samsung_Support1
Moderator
Moderator
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Galaxy S

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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slimjim
Active Level 1
Galaxy S

having the same issue with s21+ Indian variant

after march update at low brightness.

 

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futuristausif
Beginner Level 3
Galaxy S

green.yellow.tint.png

 I am having the same green/yellow tint issue with my S10e (SM-G970W), Canadian variant since the first week of May 2021. Screen color comes back to normal after tapping it once and then unlocking the phone with pin/fingerprint. Waking up the screen either by fingerprint unlock or a call brings back the greenish yellow tint. This is very frustrating. I personally don't expect such downtrend of service/quality from Samsung as S10 is a flagship phone.