Original topic:

Green Line issue

(Topic created on: 09-02-2025 01:54 PM)
269 Views
PrashantMishra15
Active Level 1
Options
Galaxy S
Hi everyone, 
Can enyone help me with the support, I have brought my S23 ultra from Kuwait after recent update my phone is having green line issue, is there any way to have a support from samsung end they can fix this issue for my mobile.
5 Comments
RedBullRussia
Expert Level 1
Galaxy S
Service centre can replace the display but they will charge for it.
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BiRdMaN
Expert Level 5
Galaxy S
Samsung offers free screen replacements for some Galaxy phones under specific circumstances, primarily related to a known green line display issue.

Conditions
(e.g., 3 years from purchase) and without physical or water damage.

Limited to certain models and regions, including the Galaxy S21 series, S21 FE, S22 Ultra, and extended to S23 as well due to the growing number of users facing the green line issue on their devices.

The offer is valid until 30th September 2025

If you find this helpful, I'd appreciate it if you could ACCEPT it as a SOLUTION. Thank you 😊

https://www.sammyfans.com/2025/08/14/samsung-galaxy-s23-ultra-green-line-display-repair-india/
ram_ram
Expert Level 5
Galaxy S
Samsung find different reason to avoid free replacement of display one among is mobile not brought in India
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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vicky250892
Beginner Level 2
Galaxy S
I also have same problem wirh the recent update samsung s23 ultra
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