Green Line Issues

[prasadshenoy5]

Samsung should soon implement lifetime support for green line issues for all of its premium devices like one plus. Green line is completely a crash between hardware and software which is caused only by software updates and not because of customer handling. By considering all of these issues samsung must support it's premium range customers.

[junaid78]

I am also facing the same, looks like this is some strategy to change and buy new phone often. Quality seems to be declinjng. My samsung galaxy s22 developed greenline out of no where. Cant even reliably update software these days out of fear of losing phone.
Much dissappointing this is..

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We strive to provide an impeccable product experience. Our products go through rigorous quality checks that are recognized globally.

We understand that issues may arise due to various factors, and we want to reassure you that our service team is always available to help resolve any concerns you may encounter as per Samsung guidelines.

If anyone facing line issue on display, we would kindly request them to visit the service center, and we hope they will be able to assist after inspecting your device. According to Samsung policies, repair charges may apply. They will ensure you receive original parts at a genuine cost along with a service invoice.

Additionally, we are taking your valuable feedback regarding the extension of the time period for the display policy into consideration.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[prasadshenoy5]

Display lines occur only when we update the device and it's the specific complications between hardware and software. For which, customer is not at all responsible. So the company can't deny that it's occurred due to customer handling. Green lines appear only when we update the device. And this is not applicable to specific model or specific brand. Recent days most of the devices getting Green lines whose led panels are produced by samsung. Clearly company must replace such panels free of cost. Otherwise soon customers will shift to brands like oneplus where lifetime support is provided for Green line issues irrespective of warranty period.

[ram_ram]

Samsung changed my s22 mobile display free of cost Green line problem