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11-26-2024 03:39 PM (Last edited 11-26-2024 03:40 PM ) in
Galaxy SSolved! Go to Solution.
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11-26-2024 07:33 PM (Last edited 11-26-2024 07:34 PM ) in
Galaxy SIf this reply answered your query please mark my reply as "resolved" by clicking 3 vertical dots on top right of my reply. Thank you 😊
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11-26-2024 04:27 PM (Last edited 11-26-2024 04:30 PM ) in
Galaxy SIf this reply answered your query please mark my reply as "resolved" by clicking 3 vertical dots on top right of my reply. Thank you 😊
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11-26-2024 07:31 PM in
Galaxy S- Mark as New
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11-26-2024 07:33 PM (Last edited 11-26-2024 07:34 PM ) in
Galaxy SIf this reply answered your query please mark my reply as "resolved" by clicking 3 vertical dots on top right of my reply. Thank you 😊

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11-27-2024 08:48 AM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
We also request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.
To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support
