Original topic:

Google play system Update

(Topic created on: 06-05-2026 05:34 PM)
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krrish_op
Active Level 7
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Galaxy S
I went to update my google play system from settings and it showed a update i did the update then again when i went to check again there was a update of same size 
I thought lets update now 3rd time i went to check in settings 
It still shows update now and with same size of update seems like its stuck in loop 

I am on S21 fe 
Is only me or someone else too facing it? 🤔
3 Comments
Agent_47
Active Level 5
Galaxy S
Yes,
Don't update there is a bug

Phone baar baar reboot hota rahe ga
krrish_op
Active Level 7
Galaxy S
Ok bro 👍🏻
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps:

● Check app Cache: Settings> Device care> Storage> Clean now.

Note: To delete files or uninstall apps you no longer use, select a category under USER DATA. Then, tick items to select and tap DELETE or UNINSTALL.

● Clear cache memory of Play store: Settings> Apps> Now pick the app that you like to clear off the cache memory> Storage> Clear Cache.

●Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.
Note: kindly contact the particular application helpline once to ensure there is no issue from their end.

● You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

● Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

● You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

● If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support