Original topic:

Google pay, phone pe, etc apps can't work on secure folder

(Topic created on: 11-22-2023 05:03 PM)
478 Views
Vedant488
Active Level 3
Options
Galaxy S
After 6.0 update my all payments apps not working i deleted this apps and reinstall on secure folder but there is one message always shown that is you unable to send sms and tried different ways but i don't get the solution can anyone help me.. please 🥺
4 Comments
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you please unhide the application from the secure folder once and try to access the application out of the folder.

If the issue still persists kindly report the problems with a log file. Also, share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

 

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Vedant488
Active Level 3
Galaxy S
Out of the secure folder this application work fine but Samsung dont have clone app feature in main folder we use secure folder to use clone apps and in one ui 5.1 this application work absolutely fine but in 6.0 it's not working please please us...
okanurag1
Active Level 1
Galaxy S
@samsung still issue not resolved device verification failed sms failed after one ui 6 update kindly check & resolved this payments apps required sms verification to start but in secure folder unable to verify device plz work on it
Lucifer02
Beginner Level 2
Galaxy S
Problem still exists in the latest 6.1 update. Please fix this ASAP.
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