Original topic:

Google maps not working properly in my samsung galaxy s22 ultra

(Topic created on: 04-25-2024 04:23 PM)
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Saran_Maganti
Active Level 1
Options
Galaxy S
Hi team,

I have samsung s22 Ultra which I newly bought on last october
After recent april software update, I see google maps is not at all working.
When I open google maps and start searching, search is not working. I am not restricting data to the app also. And in my all other apps network connectivity is proper.
When I switch on the flight mode and switch it off, search is working. Again when i search for some other place, same error.
So for each search should i switch on and switch off flight mode and search?
What is going on with my phone?
For flagship phones we expect some good performance.
Why did I pay that much amount to get the flagship Ultra series?
I faced these kind of issues earlier with my samsung a30 also but then expectations were less because it is mid range phone.
After buying this s22 ultra, I went to service centre within 1 month as photos taken were getting blurred.
After visiting 2 or 3 times they did installed software updates and gave it back to me which was not upto the mark.
Then I started taking photos only in some modes (like potrait 3x) where photos are coming good.
Now from recent 2 or 3 software updates I am noticing that performance is degrading with each update and also camera photo quality is getting degraded.
In addition to these issues, Now my GOOGLE MAPS app is not working half of the times. I tried force stop the app, clearing all data from the app, disabling and enabling the app and even restarted phone multiple times. But no use.
Can samsung team please look into these kind of issues?
And please dont degrade camera or phone's performace with each software update as we cannot buy new and new series flagship phone for every year or two.
6 Comments
goodthings
Expert Level 5
Galaxy S
Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you are facing multiple issues on your device, kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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bugchod
Active Level 4
Galaxy S
Maybe update or uninstall updates of WebView
Galaxy S
9
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Galaxy S
J
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