Google Map and Samsung internet browser

[ambz]

Hi I am using S 22 Plus. Many times I am encountering problems on Google map and Samsung internet browser. 

Google map becomes unresponsive often. I tried to uninstall, but it is preinstalled in galaxy phones. 

Also Samsung internet browser. I like this browser. But in the device care and battery area it shows sserious issues (frequent crashes) . I even installed internet browser Beta . It also has same problem. 

Any solution for the above. 

Thank you 

[TanmayRajThakur123]

You have to uninstall updates of both of them and then clear data. I guess this will fix the issue

[ambz]

How to uninstall the updates?

[NSM01125910025101101]

Via app management

[ambz]

Thank you. I tried. Let me see

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

[ambz]

Hey, I did what you asked me to do. Can you let me know when I can expect a solution for my problem?

[ambz]

Hi I did rhe cache cleaning. Did all the steps you mentioned.
I am using your internet browser because of good functionality. But is giving problems like links are not opening or in battery it shows browser is crashing...
Do you all really look into this or should we look for an alternate browser like chrome or opera. You all have to say.