I'm switching back to Iphone, used this S24 Ultra for few months, the experience is same as J7 Prime(my last scamsung device). The service has gotten even worse. I was comparing pictures of one ui 6.1 with one ui7, they have degraded the quality. In short they are killing a good device. I made some good friends here though ♥️
We want to inform you that it is our best endeavour to provide you with an impeccable product experience at Samsung. Our products pass through rigorous quality checks which are globally recognized. Samsung releases software updates to enhance the performance or stability of the smartphone and it is fully tested in different stages.
If you are facing the issue post update, we request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.
To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
