Original topic:

Good to know how Samsung is evolving backward.

(Topic created on: 04-11-2025 09:20 PM)
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MasterOogway00
Active Level 3
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Galaxy S

image



Beautiful Expert RAW app turned to **bleep**.👏 Destroying a beautiful app; the app icon and UI were great, and now... I know Samsung doesn't even care about this. I'm an app developer, and I care about the UI of the app I'm working on, as do many other users. Then why is Samsung with so much experienced developers making this unwanted updates to the app other than for feature additions or optimization? Look at other Chinese brands making awesome hardware and software.

#goodworkdevelopers #expert raw 
2 Comments
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Galaxy S
Error report? Why? This is not about an error.
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