Glitch/frame freezing on Slow motion on s21 ultra

[with_siddharth]

After slow motion video has been recorded, it stucks or frame drops on video.

Same problem on one ui 4 as well on one ui 4.1,

[mrRakib01]

Surprisingly I'm useing a midrange samsung device and I think that this kind of problems are normal in midrange samsung devices because their first priority is for flagship devices
and you told that this thing happen with s21ultra 😂 so I guess I'm wrong every exynos processors have the same problem.

[with_siddharth]

Exynos **bleep** Man! You'd install 10 updates on snapdragon for every 2 stalled on exynos.

[iamrohitkm]

S21 ultra Exynos 2100 is much better than SD.

[mrRakib01]

Obviously ,this is a kind of problem with exynos , I don't know why this is happening even last year 8 gen 1 processor makes by samsung not TSMC this processor also have heating problem.

[Shervin007]

Didnt notice such an issue with my S21 ultra.
Btw, to the people complaining about Exynos, last year Exynos chip was almost at par with Snapdragon. M happy with my device

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same.To resolve this issue kindly follow the given below steps:

1) Please clear data or cache of Camera Application(Tap Settings>Apps>Camera>Storage>Clear Cache/data)

2) Reset the Device:- Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite
How to reset :- Settings>General Management>Reset

If the issue still persists, kindly register your concern in the Samsung Members app (Samsung Members app > Get help > Feedback > Error report).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support