Original topic:

Getting Green screen and black dot after One UI 6.1 update

(Topic created on: 04-24-2024 01:07 AM)
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SivaShanmugaVadivel
Active Level 3
Options
Galaxy S
Getting Green screen and black dot after One UI 6.1 update on my samsung S23 Ultra but my phone is US variant. I don't know that i can claim this issue on India with my US model
3 Comments
goodthings
Expert Level 5
Galaxy S
Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution . Thanks.
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you kindly visit the service center and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Sushilkr
Beginner Level 2
Galaxy S
Samsung S23 Ultra getting a green dot on screen... Anyone facing same issue.?
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