Gcam or LMC compatibility

[Sudarshan06]

I am upset to tell you that I bought an S23 FE last month. My friends and family told me it was a great phone, but after one month of use, I have noticed too many problems. The stock camera has a lens flaring issue. I then downloaded GCam for better camera quality. I tried all available versions, but my Exynos 2200 cannot handle it. Every time I open GCam, the phone crashes within two to three seconds.

The phone overheats extremely while gaming. It cannot handle BGMI or Free Fire at high FPS. What is the purpose of the 120Hz display, then? I am not here to list every issue.

I just wanted to know if there are any other camera apps I can use for better photo quality.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We want to inform you that we do not recommend the use of any third-party camera applications on Samsung devices. This is to ensure the optimal performance and security of your device. And, while using third-party and streaming services can cause your device to heat up due to high power consumption. Closing these apps may help cool down the device.

If you still feel that your device is overheating during normal use, please follow the steps below to resolve the issue.

● Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

● Galaxy device camera issue: Reset the camera settings: Tap on Camera>Settings>Reset settings>Reset.

● Clear cache memory of a particular application: Settings > Apps > pick the app > Storage > Clear Cache.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support