Original topic:

Galaxy s21 fe snapdragon 888

(Topic created on: 11-05-2023 11:09 PM)
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Olllllll
Active Level 1
Options
Galaxy S
Performance is osm and camera quality is same in comparison to I phone 14 . There is no other issue but Battery backup is very poor around 3-4 hrs. I am using screen brightness at 30-40 percent .i am not doing any heavy tasks like gaming And If you record video in 4k 60 fps it gets overheat. Please samsung solve heating and battery backup issue....

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10 Comments
ShivaIsMySoul
Active Level 8
Galaxy S
Use 60Hz refresh rate to get improved battery life.
Olllllll
Active Level 1
Galaxy S
I also use 60 hz
5zaan
Active Level 7
Galaxy S
U r ryt bro but wht is the use of buying a 120hzs phn if u gonna use it on 60hzs
ShivaIsMySoul
Active Level 8
Galaxy S
I understand but that's the issue with Samsung devices. On my S22 I got only 3 to 4 hours SOT with 120hz. So I'm using it on 60hz now I get around 7 hours SOT. You can use 120hz for gaming and for watching 4k or 8k videos. Samsung needs to work for a new battery tech or have to produces less power consuming processors.
Galaxy S
Weird i am constantly getting 5.5 to 6 hrs of SOT on medium to heavy use with 120hz on. I even play pubg sometimes.
Tej1313
Active Level 1
Galaxy S
They should provide auto swith refresh rate option
Tej1313
Active Level 1
Galaxy S
Will dual sim causes.battert drain
0 Likes
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Galaxy device battery drain issue:
Charge in one go instead of charging many times as it affects the life span of the battery and battery performance

Perform Battery Optimization
Battery optimization helps you to boost the battery performance of your device. To check battery optimization:
Settings > Select Device Maintenance/Device Care/Battery and device care > Optimize > Optimize all options like Battery, Storage, and Memory

Turn off Wi-Fi, GPS, Bluetooth, etc.
Turn off unused functions like Wi-Fi, GPS, Bluetooth, and location settings when not using them: On the home screen swipe down the notification panel > Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

Check device network fluctuation

Kindly check whether the mobile network fluctuates frequently or if the network signal is low in your area. In both cases, the battery will drain considerably fast.
Recommendation: We recommend you avoid using it in areas with low network/fluctuation.

Reduce display brightness level

Kindly set the device display brightness in auto mode (If available).

Adjust screen timeout settings: Settings > Display > Screen timeout > Select minimum screen timeout.

Check and update the App: Kindly check which application or interface is using more battery from device care. And try to update the app or avoid using that app.

Close background running apps
Close all the background running apps when not using them,

Turn off auto sync of e-mails, app data, etc.
We request you turn off the auto sync option, it will stop the synchronization of the device with the server & reduce the battery drainage.
The steps to turn off auto sync are:
1. Swipe down on the home screen to open the notification panel.
2. Turn off the auto sync option.
Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes
kooldude7285
Active Level 6
Galaxy S
Use power saving mode