Galaxy S25 Ultra do not show deep blacks

[Notorious3rd]

I have recently purchased the galaxy s25 ultra. I have used the phone for almost twenty days now. I was watching the Witcher season 3 as the intro Rolls, I could see The logo is not surrounded by a pitch black screen, but a grey background.

And this continues around black images, content on youtube, other dark content

Has anyone else noticed this? Is there any solution for this is my display defective.

[AMXĹ]

Are you sure it is a real S25 Ultra? Normally, AMOLED displays deep blacks; even my S23 has pure black. Check if your phone's display has been replaced.

[Notorious3rd]

Purchased from Sansung Site

[AMXĹ]

Check other YouTube videos, like pure black or AMOLED tests. If those seem normal, then it is a movie or video issue. If not, visit the service center as soon as possible. Since your phone is new, they will fix it for free.

[Notorious3rd]

Some are normal some shows a bit of grey

[AMXĹ]

Visit service center

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the same images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

[Notorious3rd]

Done