Galaxy S24 Ultra Sim Tray

[Bunny06]

"Hello Samsung Community,

I recently purchased the Galaxy S24 Ultra and have been enjoying the device so far. However, I noticed a issue with the sim tray. The border of the sim tray is not fully flush and is slightly protruding. I'm concerned about the durability and potential damage to the sim tray or the device itself.

Has anyone else experienced this issue? Any suggestions or recommendations would be appreciated.

Device details:

Model: Galaxy S24 Ultra

Thanks in advance for your help and support!"

[vinayshah]

It shouldn't be. Get it checked at the shop u purchased from or visit service center. It may make your phone non waterproof.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[Bunny06]

Hey there! I noticed that the border of my SIM tray is sticking out a bit. I've attached a photo so you can see what I mean. Can you help me figure out what to do about it? Thanks a bunch! 😊